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Both Lala and Pedro were great with their help in our purchase of a vehicle today. We would encourage you to ask for them if you visit the dealership!
I’ve been in the market for a Ford Maverick lately, and after a couple days of searching around, I found myself at Aaron ford, with Diego. He was great to work with, and helped make sure we got the best fit for us. He did his best to make the process as smooth, and quick as possible, and I would absolutely recommend that dealership, and Diego, to anyone in the market to purchase. As a side note, he also came back after he’d left, to help us jump our old car when the battery died, and he a real one for that
I had a great experience at Aaron Ford thanks to Andy and Pedro! From the moment I walked in, he was extremely attentive, professional, and helpful throughout the entire process. He took the time to answer all my questions, explained every detail with patience, and made sure I felt comfortable and confident with my decision. It's rare to find such genuine customer service these days. I highly recommend asking for Andy if you’re looking for someone who truly cares about the customer experience
Purchased a 2024 Ranger from Aaron last Saturday. Salesman Andy was good. Jordan Smith spent ample time going over the basics of the truck and answered my questions. Jordan said come back if I have more questions. Awesome guy. Fernando in finance was also easy to work with. So far, Aaron was impressive.
I am writing this review specifically for Mike Tinsley, the Service Manager at Aaron Ford Escondido. I have had trouble with other less attentive Service Managers here before. However, Mike was extremely helpful and attentive to the utmost degree. He treated my car troubles like his own. Provided solutions to my truck trouble and worked with the third party extended warranty company to have my service fully covered by them. The team fixed and left my truck in great condition. Could not have asked for a better Service Manager!
Excellent customer service while purchasing our used Ranger. Meadow was also awesome in getting us financed on a used vehicle.
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