225 Middlesex Turnpike
Old Saybrook, CT 06475
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Salesman Marty Hall’s integrity and honesty are second to none! Marty helped me build a truck, I put down a $1000 deposit and we were waiting for GMC to confirm the build. A week later I got a call from another dealer who was allocated a build. I called Marty and he refunded my deposit immediately. Marty Hall gives salesman a great name! He will be my go-to salesman in the future!!!
Horrible dealership. Trashed my credit and scammed us out of over $1000. General manager accused us of doctoring documents. Never buy anything from them. Spoke with both Stanley and Stephen, the general manager. Horrible customer service and the manager had the audacity to defend the poor service of his staff. No one at this dealer will do anything to attempt to solve the issue. Avoid this dealer at all costs.
My van was taken in at my appointment time turned around in a timely fashion and given back to me. I will be back from my next service
My truck was stuck in 4wd. Without an appointment Scott got me right in the shop and diagnosed the issue and had my truck back by the end of the day. Great job
I was literally down an out and had zero faith of this dealerships ability to get me into a new car. Tom never gave up an pulled a last minute hat trick. A dont give up attitude was much appreciated in that moment.
If anyone in the southern New England area is looking to buy a new Buick/GMC, look no further than Saybrook Buick. From the moment I picked up the phone to get a quote for a new car that we were interested in purchasing, I received a very competitive quote and my questions were answered patiently and attentively. We were able to select the color and features of the vehicle that we were most interested in at a fair price. All the various salespeople we dealt with were helpful and friendly, thereby making the car-buying experience a pleasurable one. When further questions arose after selecting our new vehicle, I was encouraged to reach out to the salespersons via cell phone so that I could get my answers more efficiently. Again, for anyone wanting to buy a great vehicle at a competitive price, do pick up the phone or go in person to Saybrook Buick.
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