Tell us about your experience with McCombs Ford West.
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sales Dept.
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I enjoyed that Josh recognized us and was helpful through the entire process. The Sales manager was very helpful with explaining what price range we were looking for.
Listen to our needs and provided the vehicle for our family. Vehicle had a broken mirror adjustment switch. Louis immediately had a service tech inspect and replace defective switch. In our rush to come in to sign purchase order, we left the title at home. I stated that I would go back and bring title. Louis stated that sales manager told him to follow us home after completing paperwork. This is A+ service. Upon coming home, I noticed a small swirl on left passenger’s door. It only showed in shade. 2 days later, Louis arranged for another technician to remove buff mark. Louis provided an excellent test drive along with follow up questions from us.
I wanted to take a moment to share my outstanding experience with your salesperson, Josh Morales. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle—not just making a sale. He took the time to understand my needs, answered all my questions clearly, and made the entire process smooth and stress-free. What stood out most was his honesty and patience. At no point did I feel pressured, which made a big difference in my decision. Thanks to his guidance, I drove away feeling confident and satisfied with my purchase. I truly appreciate the excellent customer service and will gladly recommend your dealership to friends and family because of this experience. Thank you for having such a dedicated and trustworthy team member. Sincerely, Michael Cadena
I was given a warm welcome as soon I got there. Friendly and knowledgeable guys. Definitely would recommend.
James was very knowledgeable and was very attention to detail and accommodating throughout the process 10/10!!
Everyone at the dealership was very friendly and helpful. Especially our salesman James. He knew the car in and out and helped me make the best decision.
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