Tell us about your experience with BMW of Westlake.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Able to locate the exact vehicle that we wanted. Tony was very helpful and flexible with our schedule
The salesman went out of his way to make sure the car got ready for me. Everything went fairly fast and all of my questions got answered.
In-N-Out 90 minutes were complete work was complete It would've been nice if you wash the car
It was a nice experience. It was professional, prompt They were accommodating to change the appointment time
The dealership tried to deliver my car with a proper level of training for a new owner. BMW for what ever reason decided not to include an owners manual with the vehicle. In addition only one key fob was given to us. I believe that we have all had an occasion when we have misplaced one of our sets of keys. No problem as now your phone can be used to open and start your car. The only problem is that the software is not without its glitches. This is not the dealers fault but it is an issue for BMW.
Very friendly. Very knowledgeable about my issues and solutions and they made me feel very welcome to be there.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
