Please update the areas marked in red before submitting.
How would you rate Chris Smith?
How about Volkswagen of Downtown Chicago?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I visited the parts department today and Fernando was very helpful and courteous. It is always a pleasant experience at this facility. A+

Melissa was amazing! This was my first time buying a car and she explained things perfectly while being honest and respectful. She was great and got me a really great deal! Thank you so so much!

Melissa was the best. Very professional and has good communication skills. Not replusive and with a good smile all the way. She fought hard getting me approved all the way. I do recommend her if you ever go the car show room for any purchase. She was indeed awesome.

Excellent is all i can Say, I Have been in the Automotive Industry for 43 years now Retired and I have many opportunities to work with many Dealership Owners and I have chosen again to lease with Alex and Mario The very best, Michael was on top of me from the very second Alex called him and Michael Followed through until My ID-4 Pro S + was delivered to me from Chicago to Coral Springs FL. Excellent transaction and I have bought like 90 vehicles this Ranks as the vey Best Michael You and your team are Fabulous. Davis. Was also On Top of the complete transaction as well as Danny. Bravo Excellent and will do it again soon.

Melissa & Davis were very helpful, efficient, and straightforward. I recommend asking for Melissa if you are in the market for a car! The dealership itself is light and bright, and has different areas for sitting and waiting for your paperwork or your car to get serviced. They also have valet parking.

The service was excellent and Melissa was very skilled in completing the deal, I was very happy with the results