Tell us about your experience with Downtown Toyota-Subaru of Oakland.
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sales Dept.
service Dept.
finance Dept.
management Dept.
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The majority of the staff are very helpful and explain the service(s) needed. They also work hard to get the job done in a timely fashion.
Kevin Goh is the man! Always helpful and great insights on maintaining my car to avoid the big-ticket expense. Thanks, Kevin!
Mixed review. Sometimes they were able to solve the problem, other times they blamed the driver. When I got Subaru of America involved, they helped me more and solved the problems.
Kevin is an excellent communicator, explaining what service is needed for my car. He is personable and reassuring. The car is returned clean without left-over materials from the techs. I also liked having a ride home while my car was being serviced.
Darrel was very helpful and the was service was fast very reassuring that my car will be safe and fun to drive
The sales person I work with, Terry Rowan was very cordial knowledgable and worked clearly with the management team making it pleasurable and not pushy . I appreciate his patience and dedication.
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