Tell us about your experience with Russ Darrow Mazda of Madison.
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sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
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Absolute stellar service from the first phone call to final pickup! I can't recommend this place enough!
Andy, my service person, was great. Kept me notified of progress and got a loaner car when it became obvious it would take time to repair.
Always on time. The crew is Very thorough. The video inspection is a nice touch. Great communication.
Every detail of the car buying experience from start to finish was handled in an easy fashion
Excellent and fast service. Helpful by explaining costs up front and clear communication regarding the service plan I purchased with the vehicle
It was a pleasure to seat in the waiting room which is clean and wel stocked with snacks and drinks. Very quiet.
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