Ide Honda

875 Panorama Trail S.

Rochester, NY 14625

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

We had such a wonderful experience working with Jennifer Flammia. From the moment we walked in, she went above and beyond to help us find the very best used car out there. She was incredibly accommodating, patient, and truly had our best interests in mind. Her delightful personality made the entire process fun, easy, and never overwhelming. It felt less like a stressful car-buying experience and more like working with a trusted friend. We couldn’t be happier with our purchase and would highly recommend her to anyone looking for a car!

We have purchased several cars from Dick Ide Honda and had all of our Honda's serviced there. This new Prologue was purchased with the help of Jennifer Flammia. She made this purchased both fun and easy. My son purchased the exact same model and color one week before with Jennifer's help. He highly recommended this car and Jennifer in particular. Jennifer is an excellent sales person and I would highly recommend her if you are thinking of purchasing a car from Dick Ide Honda.

I purchased a 2025 CRV EXL from Jenn. She is such a delightful, informative and enthusiastic sales person who puts YOU first! She listened to my needs,made helpful suggestions, let me test drive several cars and you know your new car is her sole focus! Absolutely guarantee you will be most satisfied with her😁 I have been a customer of IDE HONDA since 2003. Highly recommend IDE and JENN..You will be happy you went to IDE🤩

A longtime Honda and Ide customer, I leased a new HRV this month after owning a 2014 CRV since the day it was returned from a prior lease in 2017. I'm elderly and just getting used to all the new tech in my HRV, but am loving it's great comfort, handling, and quality which are consistently typical with what I'm used to. My salesman, Brad Constantino (with impressive personality and knowledge), was thorough, thoughtful, patient, and most helpful (I have hearing issues and some disability) in navigating me through the system. He even adapted an arm on the back tailgate, so it opens only to a height I can easily reach to reclose. That professionalism with added courtesies has always been obvious in my service visits as well, so I commend Ide for their quality standards!

I had a wonderful experience from beginning to end. Jennifer adjusted to my personality and made myself and my son feel at ease. Car buying stresses me out. This was not the case. She answered all our questions, even when we asked the same ones more than once. Jennifer explained all the features of the CRV and explained the process of leasing so we were left with NO questions. She stayed in contact via email and respected our time. Finally, she even took care of switching the insurance from the old to the new. Jennifer and IDE Honda is where I/we will go from now on and will recommend them to everyone!

I’d recommend Emerson at IDE Honda! Very quick and professional. Overall great person to work with! Thank you! Kim