My husband and I recently made a purchase at Hyundai of Cool Springs. Our sales specialist, James Haynes, made our car buying experience the BEST ever. James was so professional and a “no pressure” kind of sales specialist. He seemed to treat his clients with the upmost respect and was so genuine. His philosophy of “ treat others as you would want to be treated” was certainly the favorable experience that we received. We will most definitely recommend James to our family and friends!!!!

Friendly and comfortable environment. I would definitely recommend a stop here if you're shopping for a car.

I took my car in for an inspection and they found 5 recalls that needed to be taken care of . Not only did they do this in a timely manner but I also received a loaned vehicle that was outstanding. I enjoyed the service , customer service && literal hands on experience . The entire staff is exceptionally knowledgeable, professional and great to work with . 10/10 experience.

James and Brian were extremely helpful in getting my dream car! Got me exactly what I wanted even when they didn’t have it at their lot and in a timely manner.

I cannot say enough positive things about our experience at Hyundai of Cool Springs, specifically with James Haynes and Brian Quach. They answered all of our questions, they were kind and accommodating, and they created a wonderful good energy environment. I brought my kids (9yo and 7yo) and James and Brian treated them like 5 star clients. The whole thing was just wonderful. We will be back! Also the kids have decided their favorite car brand is now Hyundai!

James Haynes and Brian Quach are truly exceptional! They went above and beyond at every step to make what could have been a complicated process feel seamless and stress-free. From the very beginning, James and Brian moved mountains to secure exactly what I wanted — a 2026 Palisade Hybrid AWD with Calligraphy trim — in the exterior and interior color I wanted to boot...and they handled the entire process with professionalism, transparency, and attention to detail. They were proactive, responsive, and clearly committed to making sure everything was done right, not just fast. What stood out most was how flawlessly the purchase and delivery were executed. No surprises, no pressure, no wasted time — just clear communication and follow-through at every stage. It’s rare to find a team that combines deep product knowledge with genuine customer care, but James and Brian absolutely do. If you’re looking for a dealership experience where you feel respected, informed, and taken care of — especially for a high-demand vehicle — ask for James Haynes and Brian Quach. I couldn’t be happier with my new Palisade and the experience they provided. Highly recommend!!