10 Hemlock St
Dracut, MA 01826
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I wanted this vehicle and told dealer that I was going to secure my own financing on a Friday and come back to get paperwork done on Monday and by that time he had sold the truck to someone else!!! NOT HAPPY!!! BAD BUSINESS PRACTICE!!
Professional, helpful, a gentleman, not a pushy sales person, willing to spend the time to answer your questions. I will definitely go back.
Very friendly,up front and not pushy. They have very high quality vehicles there. I think I got a good car there. Time will tell.I've only owned it for less than a week. They offer a 3 month warranty. Most places are 1 month.
Every person I interacted with at Route 110 Auto was helpful, friendly, and made this an enjoyable experience. Michael assisted me virtually when I spoke to him on the phone. When I went in person to test drive, I met his wife Nicole who was absolutely amazing to work with. She answered all of my questions and had unbelievable follow through, making sure I was well cared for all the way until license plates were on my car. I appreciate all of your help!
This was my first time purchasing a BMW. The staff were pleasant and accommodating, even while running around with how busy it was they still checked in with everyone. Working with Michael Ide was a dream. He is understandably a BMW expert and could answer any and all questions I had about the brand and the vehicle. He was polite, friendly, and excited to have me purchase a vehicle from their company. Once the vehicle was under agreement, Michael kept me updated on all things timeline and vehicle condition. He was and is very easy to contact and that really helps with peace of mind.
ABSOLUTELY BY FAR THE BEST EXPERIENCE IN PURCHASING MY NEW VEHICLE!!!! I’M TELLING YOU FROM THE MOMENT THAT EMAILED MICHAEL CONCERNING A FEW QUESTIONS THAT I HAD, THEN DRIVING ALL THE WAY FOR OVER AN HOUR—— THE EXTREME COURTESY AND PROFESSIONALISM IS UNMATCHED!!!!! TO ACTUALLY BE IN THE PLACEAND DRIVING OUT IN 1 1/2 HOURS WITH NO—— I MEAN NON WHATSOEVER HASSLES, WELL IF YOU ARE A SERIOUS CAR BUYER THEN I NEED SAY NO MORE!!!! REGISTRY WORK TAKEN CARE OF; FINANCING DONE; AND THE VEHICLE WAS WAITING AND READY FOR ME TO DRIVE HOME!!!! EXCELLENT I MEAN EXCELLENT EXPERIENCE!!! GIVE ROUTE 110 AUTO A VISIT AND YOU WILL DEFINITELY SEE WHY I AM GIVING MICHAEL A 💯💯💯💯 💯 MORE THAN 5 STARS REVIEW!!!!!
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