I would give zero stars if that were an option. There were no issues with my vehicle when I brought it in for an oil change. While servicing, the tech rolled down my window and couldn't get it to roll back up. They manually pushed it up and acted like it was no big deal, but while driving it started to fall back down and will not close. They now want to charge me over $600 to fix an issue that they created, and unwilling to offer any discount or consideration. Fiat has a known issue with window regulator and I have already had to have this part replaced on multiple occasions, always at the dealership, to the point where I never roll my window down because this can happen. When I brought the vehicle back to address the window, the person completing intake also mentioned this is a known issue and he would never roll down the window of a fiat. If this is a known issue, why did they roll down the window and then refuse accountability for their actions? I was told due to tight quarters the have to roll down the window to ensure they get it onto the lift with no issues, but this was the passenger window and clearly there are ways around this - have someone watch from the outside. They knew this is an issue and did it anyway. Guess they were looking for a reason to find something to charge for. I had already prepaid for next year's oil changes but will not be returning despite their refusal to refund this as well.

Brought my fiat in after making an appointment online because my check engine light was on and oil change was due. It was 4:00 , they were open till 6:00. I was told they couldn’t do anything at that time even though I had an appointment. There were 3 workers standing around no one was doing anything. I even bought my fiat new from this dealership . Never will I go back.

So, I recently moved here and have used them a few times, but I have finally had it with them. 1. When you walk into there lobby they have a customer service desk, that no one is ever at, so you have no idead where to go or who to talk to. 2. Whe you finally go out to the bay to find someone you will encounter several employees, who will ignore you comepletely, even though you are obviously in need of assistance. 3. Not once, but twice, I brought my wife's Fiatto get fixed when it became stuck in park amd both times they charged us and said there was nothing wrong with the car, even though myself, my wife, and the tow truck driver could only get the car to go in park or neutral. 4. The latest, and last time we'll be using them, we brought her car in because ith had an oil leak, which they charged us $1800.00 to fix and told us it would be a 3-4 day fix. # days later we called back and they told us the parts were being delayed because of the 4th of July (which was almost a week prior). Ok, so they have that really bad delivery system that can catch up from the 4th, unlike every other delivery service. So a few more days and we call, no parts. At this point I'm starting to believe they have screwed something up and don't want us to find out. Finally, we call back and the parts are there. However, they won't be working on her car because the Fiat side is "backed up" and we'll have wait our turn, even thought they have now had her car for a week and 1/2 (I guess that time doesn't count). Finally, 2 weeks to the day we dropped it off for its 3-4 day fix, they call us and say the car is ready! Only for us to find out that the battery is now dead, which was working just fine 2 weeks ago. They then claim that there is nothing they could have possibly done over the 2 weeks to kill the battery. Well, they could have left the lights on in the car or asny number of things. My wife says this to the manager who then states that a good battery will still start a car when the lights have been left on for several days! That's the biggest line of BS I have ever heard. They are being so dishonest I now wonder if the repair we just paid nearly $2,000.000 for was even really needed. I guess I'll start looking for a new mechanic. Almost forgot to add, several times we called we were hung up on when being transferred to the service manager and we also left messages on his answering service a couple of times which I guess he felt no need to call us back about. Its awesome how they fgeel they have the right to take you source of transportation from you for 2 weeks and not feel any urgency about letting you know whats going on with your car.

I would look elsewhere for FIAT if you can. I purchased a 2014 Fiat Pop 500 in 2014 and have had nothing but problems at Dayton Andrews. My sales experience went very well, but unfortunately I have gotten the runt of the 2014 Fiat's on their lot, and I have had to deal with the service department for many problems thus far. The SERVICE DEPARTMENT at Dayton Andrews has got to be the worst I have ever dealt with. Prior to owning the Fiat, I had taken my Chrysler Sebring to the service area, so I feel I have extensive history to report. The service advisors are OVER EXTENDED and not courteous at all. Everything you ask them about your vehicle is a BOTHER. There have been many instances of them "forgetting" do to specific work, event though it was discussed. There have also been many instances at which they have left my car(s) in pieces. Yes, pieces, they actually broke other items in the engine while fixing another (photos had to be sent to the so called manager, Charles Flatley). I have been over-charged for items that they have mistaken, and corrected after the fact. The real problem with this service department, is that they simply do not care. As others have reviewed, this is a repetitive problem and I have no idea why Dayton Andrews would want to continue in this manner. If you are going to buy a FIAT from Dayton Anderews, you may want to think twice about it, because like me, you will be TRAPPED into this awful service department since they are the closest in our area. I will hold them accountable each and every time I keep going there, since they do have me "trapped" but this is an honest review for you other buyers to beware.

They delivered a dirty car and after 4 days in the body shop they decided to add 2 noticeable dents . In fairness they had them fixed and picked me up the next day. Salesman Steven Martin is a quality person

It was refreshing dealing with friendly and professional people that are exceptionally qualified doing their job. We also liked that family atmosphere. Dealing with everyone at Fiat of Clearwater was a pleasure and without pressure. Thank you, Tony and Eva Truppi.