Tell us about your experience with City Volkswagen of Chicago.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very good! Come see David and Juan They helped me buy my new 2026 Tiguan
This was the 2nd auto that we purchased from city VW and will not go anywhere else in the future. The location is convenient, great selection of autos, no pressure sales people, and great service dept.
Whole team was great. Honest experience. Ray, Edgar and Matt made it painless to buy. I would recommend anyone looking for a good value to go straight to City.
Laura was fantastic as always. This is my third VW with her and not my last. The whole dealer experience is very transparent over there. Highly recommend.
Our experience was amazing from start to finish! He was friendly, helpful, and made sure my mom felt comfortable every step of the way. He made car buying simple and enjoyable, and we truly appreciate all his help. Highly recommend!
Great customer service and professionalism. Ray can make you a good deal, he can make it happen! Overall, great experience!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
