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Worked with me to provide me a good trade in value for my vehicle, good deal for the purchasing vehicle, and got a better interest rate for the financing.
This was my third time doing business with Johnny. Always a great experience. ECar One is my goto for vehicles. period!
Trevor my sales rep was great. Awesome experience dealing with him. We were able to handle everything via email since I am an out-of-state buyer. Car was ready and waiting when I arrived, and condition was perfect. He was really responsive, answered all my questions, and even arranged for a friend who lives locally to test drive the car before I arrived. Overall, he gets a perfect score. I loved everything about the buying experience except being forced to pay $2000 for two different "mandatory" protection packages that eCarOne forces everyone to buy. I can partially understand the interior and exterior paint protection packages add on, but charging $1000 for 3M edge/door guards and window tinting? Absolutely ridiculous. I really find it hard to believe that eCarOne, based in Texas, adds new window tint to every used car they sell. Assuming that most cars in Texas already have window time, do they really take the existing tint off and re-apply their own tint? Seems pretty dubious to me.
Ahmad and Ozzie were excellent and helped me out through the entire process of my car purchase. They were patient and answered any questions I had. The team at ecar-one is the best.
Very easy low pressure sales experience and we would definitely recommend eCar and sales person Ken.
Tanner and the folks at eCarOne were fantastic. A+ experience from beginning to end and got my dream car at a wonderful price.
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