I brought my car in for service today. Cody is the best. He is always a pleasure and any time I have a question about my car. He’s always willing to give me the best advice. He goes over everything with you and after my car is serviced he personally brings me my keys. And thanks me for having my car service with Kia. I’m very comfortable with handing him my keys and knowing that he will make sure the job is done right. He gets a perfect rating from me. Thank you Cody for the great service.

Update: I want to follow up on my original review and provide an update. After escalating the situation, Kia ultimately made things right and resolved the issue with my vehicle. While the initial experience was extremely frustrating I do appreciate that the problem was eventually addressed and corrected. I’m sharing this update to be fair and acknowledge that Kia did stand behind the repair in the end. I hope this also helps encourage better communication and customer care going forward Do not bring your car here for service. If I could give zero stars, I would. I brought my 2019 Sorento SLX in to have an oil pressure sensor issue diagnosed. I was told the front oil pan was cracked and the rear main oil seal needed to be replaced, and that these repairs would resolve the problem. After paying $2,600, I picked up my car—only for the oil pressure warning to come back on while I was driving home. I immediately texted my service advisor. The message was read, but I received no response. I then called the service department; a message was supposedly left for an advisor, but no one contacted me. The next day, I still hadn’t heard back and had to call again. When I returned the car, I was told it would cost an additional $2,700 to actually fix the issue. This is completely unacceptable.

they went way beyond with answering all my questions and giving me several options 'would refer anyone looking for a car to ask for ricky

We had great service, everyone was very efficient and friendly. Highly recommend to come to this dealership

Everyone very helpful and friendly Took their time with us showing cars. I would recommend my family and friends.

Vid made my experience fantastic by being patient with me. He was very knowledgeable on the vehicles that I was looking at. This was my first time leasing and he guided me through the process and kept making sure I was comfortable. I want to thank Generation KIA for all that they did for me! I love my new car!