Ryan was very helpful and pleasant to work with. Theresa work was done in a timely manner.

Had a great experience with Ryan and would definitely recommend anyone to come here for their service needs

I wish to point out a service "discourtesy".that surely could be improved upon. When scheduling an appointment for a recall I was asked if I wanted to wait for the vehicle, I asked how long would they need the vehicle. The scheduler said "she did not know" but that after scheduling she would transfer me to a service advisor who would tell me. This she did. A few minutes later she said her transfer did not get through and that I should try again later. I understand that such things happen. However, rather than downloading to the customer calling back again and again, being put on hold and transfers not taking place, for simple information, it would be far better service for the scheduler to find out the information send an email, txt, or calt the customer. I

Quick to solve the issue and make the experience seamless. Great customer service. Thank you.

It was ok. I always come in for an oil change and tire rotation. Seems as though I can never get my tires rotated. I was told they didn't need it. I know the tires are fairly new I want it done for my own piece of mind. I will see what the excuse is on my next oil change.

She did a fine job taking care of my 2013 Hyundai. My car broke down in Brando they put a new engine in. It is difficult to get Brando work on Gettle site. But it is working so she can see all the work they did. Been with Gettel since 2013. And Marhofer Hyundai of Akron. Snowbirds. Lucky you have her here