Big Star Cadillac

18100 Gulf Freeway, Building B

Friendswood, TX 77546

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What Others Say

Thomas Green is by far the best salesman that I've worked with in many years ! Do yourself a favor and ask for Thomas ! Kevin in finance was awesome too !

Salesman made it so easy, they’re super friendly too! Would definitely buy another vehicle from Big Star Cadillac! Thanks again, R. Ashorn

Personnel was very professional, knowledgeable and friendly. Made the experience easy and no hassles. I was there just to look at the vehicles and in less than 3 hours drive off with my new 2026 Cadillac Thank you

Jose is a great service representative. He communicates and follows up appropriately. My service experience is seamless.

Easy to schedule, great customer service and communication. Service is quick, convenient and professional. Albert is always professional and strives to provide quality service. The waiting area is comfortable and offers coffee, water and snacks while you wait. I'm very impressed and pleased with Big Star Cadillac .

The online process was fast and effortless, Jason did a great job communicating pretty much 24/7. The dealership had allocation for this car so it worked out well.