Best service ever got want I wanted and I'm very happy with my decision

Had a horrible experience my first visit to service center. My experience with Finanace was terrific and did everything it took to get the job done and that’s who I would want on my team every time. My second visit to service center was ok, I booked a service in april and 3 days later it was deleted and after I complained on a review “the appointment came back lol” but anyway my experience when I arrived was decent and feel Victor was decent as well and didn’t have an attitude at all. For what they had to do “service center wasn’t that long either” oil change and filter was done and tire rotation and etc. One thing I don’t like is the “acting like they so busy feel” from victor, rushing the customer feeling. It’s kinda like you don’t want to ask them a question because they acting like they heading to brain surgery but all customers in that case is there to get brain surgery if you get my drift. The lady manager of finance was so nice to my wife and always says how pretty she dresses and then I saw her offer a guys daughter a snack while they waited to finish their dads deal, these are great signs of leadership and understanding the building is standing because customers come in. I will be back soon for air filter change because it smells like old mildew, so I will review that experience throughly. Overall people coming and going who work there - they speak and seem cool.

Roberto was the reason I bought my 2023 Camaro He is so knowledgeable and so easy to talk with. He put us at ease and helped me purchase my Camaro. I cannot say enough good things about his professionalism. On the service side Zach was so great! I brought my Camaro in for regular servicing and he took care of it. I felt very accommodated and factory diagnostics, as well as maintenance was done so quickly. Then next week I took my convertible top down and when I went to close it again, the top latch on the driver’s side didn’t latch correctly and so there was a huge gap and didn’t close flush with the car surface. I was upset and I called Zach and said I hardly ever take the top down and now it won’t close properly. I told him I thought it must’ve happened when I was in for servicing the week before. He was professional and said it wouldn’t have been during the service but he would have it checked. He arranged transportation home and back to the dealership for me and he had it fixed same day! So I went from being upset to being a happy camper! Since my husband passed, I have relied on Courtesy Chevrolet for helping me with my vehicles. We have bought a couple of Chevys through the years and I appreciate Courtesy training their service associates and hiring really knowledgeable and helpful people with extensive experience with vehicle service. Zach was also so kind and had good old fashioned courtesy. I feel safe and secure bringing my vehicles to Courtesy Chevrolet.thank you again Zach!

I had very good experience buying my Jeep at Courtesy Chevrolet. Roberto and Gustavo Maldonado helped me in every aspect. I totally recommend them for your next buy.

Kind, professional people that go out their way to make you feel welcome, and comfortable while you wait for your vehicle getting serviced.

David Duenas (sales person) did exceptionally amazing. He was very polite and made my experience so pleasant. You have a great person on your team. Finance manager was very patient and went over all specifics. Allstate insurance agent Dani was amazing at getting me back on as a customer with Allstate! Thank you so much to everyone involved. From the reception all the way to the person that helps set up your apps on your vehicle.