Purchasing a vehicle is never a great experience. Shawn made our transaction seem seamless and stressless. His pleasant demeanor whenever we enter the showroom has always been a pleasure and his persistence in finding us the vehicle of our choice was priceless. After numerous calls back and forth Shawn found us what we had been waiting for. His professional, no pressure manner, as well as listening with empathy, make him an asset to his team. He is a true gentleman. We have been very happy with Volkswagen of Ocala and its service department since 2015! Lloyd and Maggie Hathaway

They were so very kind! This was my first car buying experience and one of the best to say the least! Everyone was attentive and really payed attention to what I wanted in a vehicle. Carlos was the best sales person and made our experience one of a kind! Volkswagen will always have our business.

Brandon’s attention to detail and his overall knowledge of the VW line was great because we are first time VW owners. He was very pleasant, patient and friendly. A true asset to the VW dealership for sure!!! 5 star service from Brandon!

I'm a very experienced car buyer and I have to say this was one of the very none stressful experience I've had in a long time. From dealing with the sales rep, to the manager, and finance manager it was A+ all across the board. The dealer was cleaned, smells nice, had snacks, coffe, tea and water, beautiful seats to make for an excellent experience. I'd shop there again and i will recommend this dealer and the people whom I meant today..

I want to start off by saying, thank you again. I also want to say thank you to Carlos. For going above and beyond and extending his time in order to help me get a car that was much needed. Thank you to his boss his superiors. Because I know this is probably rare. I don't know, but for me it was a blessing i truly truly enjoyed my experience at this dealership. It is the first time I have ever had a dealership experience where I walked off the lot with a vehicle. I am very grateful for the kindness that the staff extended to us. And making us feel comfortable, my daughter and I, my daughter said, her favorite part was the snacks. I'm gonna say my favorite part outside of purchasing the car. Was that coffee machine that coffee machine was everything and that coffee, it was d*** good. Thank you again, volkswagen of ocala, you guys are bomb..

Good over all. The process to complete the sale was a little long, but I guess to be expected. Shawn came to complete the sell on his day off. We appreciated the good transaction. Thanks