5800 Crossings Blvd
Nashville, TN 37013
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I feel that Ben went beyond just help and helped me located and purchase a new Wrangler. We looked at all the vehicles close to the building, and then went to the back lot, and located one I feel was ideal for me. He spent quite a lot of time and was really patient while I finally located and decided on that vehicle.
Absolute miserable experience with the service department. Poor communication if any while waiting 4 days to even get car diagnosed>> then I get an inflated $$ quote for a radiator repair which then had to wait 4 more days for a part! My son had just moved to Nashville so I was stuck with Freeland Jeep- but NEVER AGAIN All the while I waited there were no updates- I tried the service manager and even the owner with NO response- My son will make sure to tell anyone he meets not to use them
Derrick was awesome. Did a great job of explaining everything. Just did not have the vehicle I wanted.
Friendly andy Sale Rep Kaleb went above and beyond to make it easy for me
Don't TAke your Dodge Journey to them, if you have a problem, and are a woman who doesn't have a man with you. I paid $655 for my car to get fixed which included a diagnostic for $185 and they said they still didn't know what was wrong with my car. It broke down a week later. They wanted me to come back and pay $600 more dollars from only god know where. They target women or single mothers i cant figure out which one. The communication was great they lied the entire time. Very good at deception. Masters of it actually
Took my jeep in for a recall and was told I had a head gasket leak and an oil pan gasket leak that would need to be repaired prior to them performing the engine recall testing. Repair quote was around 2700.00 took my car to my own mechanic and discovered the oil pan gasket "leak" was caused by a loose bolt, he tightened it. No more leak (repair they quoted was almost 900.00) mechanic also said head gasket "leak" was normal seepage. Took my jeep to another dealership and "surprise" they found no head gasket leak at all. So this dealership just wanted my 2700 and lied about repairs that I didn't even need. Oh and told me if they replaced the head gasket and my engine had been damaged by the "leak" I would be responsible for paying for a new engine instead of it being replaced due to the recall, so I'm that would have probably happened and cost me even more money.
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