Well groomed for a professional customer service experience. Thorough Insightful advice and staffing makes it an hospitable experience.

VERY DISHONEST!!! THEY SOLD US A VERY UNSAFE CAR WHICH PUT OUR GRANDKIDS IN GRAVE DANGER!!! IF YOU CARE ABOUT YOUR FAMILY, PLEASE DO NOT BUY FROM HERE!!!!!!! PLEASE! PLEASE! DO NOT BUY FROM HERE!!!!

My son,s car finally gave out and I took him to Cook Auto because I had purchased 2 vehicles previously and had great service. Bernie was very helpful and a pleasure to work with again. Great experience and I will be back next time I need a vehicle!

My granddaughter needed a car. Brian Nasco helped her get a car, She is happy

Terrible experience!! car purchased with extended warranty and first car payment is not even due and car is broken down at a shop. Oil was changed and now there us a rod knocking. Oil was thick and strange color. We and the mechanic believe something was added to keep the rod from knocking when purchased. Extended warranty pushed during the sale and now repair shop says since the car has been modified extended warranty may not cover the engine. Emailed owner no response. Sales manager is rude and unprofessional. 25,000 just paid for a car nobody can drive. Worst part is they sold it to a 78 year old woman. The car is in her name only! We just wanted them to make it right and sales manager said he would. We have all the conversations recorded. Then he started ignoring us and refused to help. We are not done with these ppl. Unfortunately legal action in small claims will be coming soon. Small claims court goes up to 7500 now. i will be planning to stand outside their business on public property soon with signs and maybe I can give a tip to the local news as well.

This place needs to lose their business license!! I purchased a 2016 BMW from them 3 months ago and only put 3500 miles on it. Prior to me buying the vehicle it was serviced by the shop of their choice and however they used all aftermarket filters. The check engine light came on and I took the vehicle to a reputable BMW repair shop days later to use my warranty to get the car repaired. The engine locked up and shutdown on the interstate due to a oil leak from the filter housing according to the BMW repair shop. The warranty company they get commission from is even a bigger disgrace for not wanting to cover the cost when I have records indicating I never serviced the vehicle because it wasn’t due for anything for 6-7k more miles. I’m active duty military and I’ve came to their location multiple times expressing how I don’t even have reliable means to get to work because of their blunder!!! A lawsuit is in the immediate future, do not buy a car from this place!