32575 Old Kansas City Rd.
Paola, KS 66071
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I was greeted as soon as I pulled up. Very professional and friendly. While waiting I was offered a beverage. Our salesman stopped by to say hello and ask how we were doing with our new car. Everything was explained for this visit as well as our next. I was able to use a coupon which I very much appreciated. Thank you so much.
Excellent service, the salesman Frank was very attentive and answered all questions , eu recomendo a loja
WHY WOULD I EVER COME BACK! Ask Jim or Mike about my experience. Have been a customer since it was Lang Chevy. 25 years. No one ever reads these comments.
Albert the finance manager was the only reason we purchased a new truck! He was amazing to work with and would come back just because of him!
Very efficient and polite. I would highly recommend their service department. Good good good good
I hate to write a bad review but maybe I can help someone in the future with their hopes up before they drive out of town. I spoke with Tom on Friday he sent me videos etc I then spoke with a Katie whom I made a appt with for Saturday. We live over a hour away we kept in touch from Saturday morning telling them when I was leaving town down to telling them mid drive our arrival time was 2:09 all was good they couldn’t wait till we got there to our scheduled appt. At 2 o’clock we are 5 miles away and they text and say sorry we sold the odyssey….they knew we were on our way from out of town pre-approved and ready. We drove into the car lot the Honda right there but they had just sold it to someone who pulled in and said “they would take it” total gut punch and waste of our time, drive etc. I know car sales man do what they do but it felt very professional and clearly the communication between salesman is lacking when you have a customer coming from out of town with a appt and they sell it within minutes of your arrival. Truly disappointing
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