Tell us about your experience with Niello BMW Elk Grove.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Best dealership ever! Great service, great car, easy out of state purchase and shipping. Made it a great experience.
I absolutely recommend this dealership. Amazing customer service, very friendly and courteous staff. Joseph and Frederic were amazing and gave me the deal I was looking for. Thank you Joseph and Frederic for this amazing experience.
Matthew was very friendly and very helpful. BMM Dealers Tse Pei at El Grove it’s clean eat in Staff or friendly
Great service, I live a couple hours away and negotiated over the phone and internet. I would only be willing to buy the car given it be delivered and they were ok with that. I put more than half the value up front and had pre approved financing so was fairly easy. ONE THING- I purchased the bmw ultimate care plus but BMW only shows this as upgraded service package so not sure how to proceed. Either way this is not a deal breaker. The vehicle is great, service was great, all done from the comfort of my home. They were willing to match a great offer I found from a closer dealer, so whats to complain about. Thanks Jacob, Fredric, and Joseph V. !
Elisa was very helpful in selecting the auto I want. I would recommend her with my friends and relatives.
Hello: One of the best car buying experiences of my life [I have bought a lot of cars over the years]. I felt like they were working with me and I got a fair deal. -Greg
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.