Tell us about your experience with Vera Cadillac.
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sales Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
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When I arrived, my service advisor explained my maintenance plan to me. I asked questions, and he answered them. I agreed to the plan, left the car there, and was driven home via Uber. At the scheduled time, the car was delivered back to my home after the work had been completed. The service was performed quickly and to a high standard.
I had an amazing experience at Vera dealership. From the moment I called to schedule an appointment and spoke with Orlando, his professionalism and genuine desire to help were remarkable. From that first interaction to the moment, I walked in, the entire experience was marked by outstanding professionalism and excellent customer service. I especially want to recognize Leo Zvi for the exceptional service he provided. He went above and beyond with his patience, professionalism, and kindness, taking the time to explain every detail clearly. At no point did I feel pressured, and he made sure I felt comfortable and confident throughout the entire process. Lafayette also took excellent care of us during the test drive, answering all of our questions thoroughly and making the experience enjoyable. Ulises, the Finance Manager, guided me through one of the smoothest and easiest car-buying processes I have ever experienced. And Giovanni, in the Services department, was truly the cherry on top with his top-notch customer service skills and welcoming attitude. Thank you to the entire team for your guidance, professionalism, and dedication to making this such a positive experience. I highly recommend this dealership, and especially Leo, for his outstanding service.
Detail Honest Grace Understanding Excellence Leor was excellent and relatable Gracious in the face of disappointment
Anwar was excellent and very friendly and professional. I came in and waited for my car to be serviced. They even washed my car. He’s the best.
I love my new XT4 which I purchased from Vera Cadillac! I was 100% satisfied with the service from which they provided to me in a timely manner and EXCELLENT customer service representative. Thank you for great service 👏😊
It's always a great experience when I deal with Giovanni and Gus ?? hats off to both of them .
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