Mikel the salesman was knowledgeable and took his time to explain everything to us. He made sure we were satisfied with the vehicle. He showed is different options to make sure the vehicle was right for us. The finance guy made sure he explained everything when we didn’t understand.

The dealership was very clean and all the staff were very helpful and very professional.

Chez Haddon was the first sales person we dealt with when we began our journey to purchase an SUV. We had narrowed it down to 5 makes and models. It was incredible how kind and patient she was with us from the start. She understood us and didn’t try to overwhelm us. She took the time to really understand our desires and needs in a vehicle and explain each feature on the Hondas that would and wouldn’t suit our needs. It had been 24 yrs since we had purchased a new vehicle and were nervous we would be rushed and taken advantage of. We never felt that from her. After visiting with other sales persons, we knew instantly that none compared to her and she was the only one we would purchase from. After another couple test drives, we chose the Honda pilot, trailsport. When there was not one on the lot that we wanted, she went above and beyond to find one and have it delivered there. She communicated closely with us through the whole process. She has continued to check in with us and offer any assistance we may need. We could not be any happier and 5 highly recommended and commend Chez! She truly deserves more than 5 stars. Couerdalene Honda has given us a wonderful experience so far and we would recommend them to our friends and family. Nanette Adams and Michael Norris

Coeur d Alene Honda and Mike Shewfelt are absolutely amazing! Above-and-beyond customer service every time! Always makes us feel like family. I have purchased cars for over 50 years and many at at dealerships all over the country and Coeur d Alene Honda is the best dealership I've ever dealt with. I have been purchasing motorcycles and cars from Coeur d Alene Honda for the past 20 years and the purchase process is always efficient and painless. Mike Shewfelt is without question the very best sales rep that I've ever dealt with.

Great experience, great staff, great vehicle. Could not have asked for a better experience. Will be back for my next vehicle

Very helpful, and made the buying experience easy and painless. We appreciated the excellent communication throughout the process.