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service Dept.
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Work on my vehicle was successfully completed at service appointment on Friday October 24. This was a follow up appointment for items not completed/discussed at my Friday October 3 service appointment.
Ina Pacheco did a excellent job in having my car service today. Great always. Happy!
Max is an excellent service manager. Attentive, professional, knowledgeable and friendly. He is the reason I continue to do business with this dealership.
Service representative was very professional and helpful with all my needs. I will recommend BMW Alexandria service department to anyone needing top notch service.
I purchased a BMW with the help of Krishma, and I could not be more impressed with the level of customer service she provided. From the very beginning, Krishma went above and beyond to make sure I felt comfortable and informed throughout the entire process. She took the time to answer all of my questions thoroughly, explained every detail with patience, and never made me feel rushed or pressured. What stood out most was her genuine care. She wasn’t just focused on selling a car, but on making sure I found the right vehicle for my needs. Her professionalism, attention to detail, and friendly demeanor made the experience smooth and enjoyable. It’s rare to find someone who combines expertise with such a personal touch, but Krishma does it effortlessly. If you’re considering purchasing a BMW, I highly recommend working with Krishma. Her superior customer service and dedication truly set her apart.
The service rep Myrana was so kind and helpful. I recommend working with her all the time.
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