I drove in I waited they changed my oil done deal I walked around with some guys looking at some vehicles

Everyone has been professional and courteous since Ive been dealing with mt ephraim Everyone has been professional and courteous since I been dealing with mt ephraim,, the wait is never too long and everyone has a great attitude

My tire pressure sensor was replaced free of charge. I had just bought the truck and was afraid I would be on the hook for the repair. The work was done quickly and incident.

I highly pleased withe the help But I had a major issue Because I have had my truck for less then 6 months and I am having major issues the transmission was bad I am get it replaced now I purchased the truck for work and now I have been out of work for 3 weeks very hard time for me and to make this worse the person who sold me the truck Cam totally gave me false information leading me on a run around trying to get my correct paperwork and warranty for the truck and may I add had me on hold for an hour and never called me back till this day to apologize or give me correct information very displeased with customer service and aid and a very serious matter I did get in contact with Chris in the finance department and I was very pleased and grateful that he could assist me in this matter thank you Chris I appreciate you and I hope your team can find away to correct this matter and give me the respect and courtesy I deserve

My salesman, Jack and the general manager were very courteous and professional. They were able to get me the deal I needed for the truck I wanted I would recommend to family and friends.

I had a great experience at this dealership for my oil change and overall service. The staff was professional, courteous, and efficient from start to finish. They explained the work clearly, didn’t try to upsell unnecessary services, and had my vehicle ready in a timely manner. The waiting area was clean and comfortable, which made the experience even better. I appreciate the transparency and quality customer service and will definitely be returning for future maintenance.