Tell us about your experience with Patriot Buick GMC.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Patriot GMC, Ed Allwein, and Sarah Cumming are TOP NOTCH! The level of customer service me and my family received was INCREDIBLE 💯 We will definitely be back in the future 🎉🥳👍 Thanks Patriot GMC
When I first met Fernando, he was very pleasant and not pushy or imposing. He simply tried to help me and answer whatever questions I had. When I was finally convinced to buy, we sat down and spoke for a while, not even about the car while we were figuring things out. He embodies the no pressure sales tactic, while doing what he can for his company, which I respect greatly. I think he’s a great asset to his dealership.
I recommend working with him. He is super helpful and very kind! He answered all my questions
Ask for Brianna she is the best! She made buying my 22 tacoma super quick and easy!
I have a 2025 Hummer EV which I purchased in VA. After approximately 3 months, the charging system (main battery) malfunctioned! Because I live in MD, I took it to the closest warranty dealership in Elkton on October 20th. To say this experience was extremely frustrating is an understatement!! I had very little to no communication on my vehicle, when I called they had no answers always stating they would call me back which never happened. I put calls into GMC customer care and was still getting no where 3 weeks later. A friend of mine who knows Jason Owens personally, told me to reach out to him. Even though I did not purchase my car from him, Jason jumped on my issue immediately!! He contacted the district manager, explained my problem and kept me in the loop constantly, he even stated that if needed he would go get my vehicle and take it to his shop and get it fixed!! I contacted him on November 17th and on November 26th, my car was fixed!! I cannot tell you how grateful I am and how appreciative I am of all the help that was given me. I am convinced that without Jason's intervention, I still would not have my car. I highly recommend this dealership and will definitely buy my next vehicle from them! Their customer service is awesome!! Jason is by far, the best, for a dealership owner to go out of his way for a customer who didn't even buy their car from him, is by far simply amazing!! Thank You so much!! Terri Petro
Had my truck in for service and the whole team was fast, courteous and professional. My truck is performing great and I couldn’t be happier!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.