Charles River Saab

570 Arsenal St.

Watertown, MA 02472

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I needed replacement rubber mats for my Saab, and I found saabusaparts.com online. My order connected me to Charles River Saab or crsaab.com. My mats arrived in two days. I could not be happier.

I have recently aquired a SAAB and tried several dealerships for service. Charles River Saab is always professional curteous and they do an excellent job. Jim Carfagno and ALL of the people I have met there from the people who provide shutttle service, to the front desk have all been great! I have a very high level of confidence after having them review the car and make suggestions and needed repairs. Going there is a pleasure and their service is timely and efficient and the pre and post work communciation excellent. I would highly recommend them to anyone who owns a SAAB. Anne Conner

Arrived looking for a new car and ended up with one! and so a great experience. Friendly and willing to negotiate to a level that made sense.

Max was terrific to work with. He is genuine, caring and knowledgeable. That is not how I would characterize most car salesman I have dealt with in the past, so it was very refreshing to meet and work with Max! Thanks for a very smooth experience from start to finish. Charlie M.

Great over all going to be looking to replace my suv in the next year and will buy there javon made it stress free and was able to answer all questions, and called to make sure everything was great after a week of having the car. I have bought many cars and by far this was the best dealership I have ever been to.

I have serviced and bought a number of Saabs here, since the early 90's. Everyone has always been helpful, accommodating, thoughtful and taken care of any issues. When problems have arisen or not been solved the first time, the follow through and care in coming to a resolution is excellent.