Extremely satisfied with the entire experience I had visiting (for the first time) Serra Ford Rochester Hills. I searched for the vehicle online, contacted the dealership, made an appointment and purchased the vehicle. Because of a Title delay, I had to wait for it to get to the dealership. When it arrived days later, I was able to close on the Ford Edge Titanium. The sales rep, Brandon W, was excellent from start to finish. Fantastic communication during the entire process. After I said I wanted this Edge, Brandon took extreme care not to have the SUV mistakenly sold by another rep. He even went as far as tagging it with a sign saying that this Edge was not for sale anymore. I highly recommend this dealership for the way they handled the sale of the Edge. I was treated with kindness and professionalism. Most importantly, with respect. All the sales reps I encountered were very friendly and helpful. A great group of sales and financial staff made it a pleasant experience. I will definitely go back when I need to purchase another vehicle.

Jeremy Randolph is a pleasure to deal with. He's very knowledgeable on the inventory. We've been going to him for years.

Nick is one of the greatest sales men I think it was his charming smile that got me I originally was coming in to lease a jeep and ended up cashing it out he even put a red bow on it for me I recommend yall to go see nick if ur interested in buying a vehicle..

Really helpful, responsive, not pushy, helpful on questions. Very quick day of in the dealership

Quality staff - knowledgeable and extremely helpful. Bailey and her crew worked diligently to get me into the car I needed and wanted.

Mike Smitley is the best in the business, the only person I would ever buy a car from.