Paul and his colleagues Louis, Jeff and Kervens on the Audi Brookline service team are great to work with. While I’ve typically gone with local, independent mechanics shops and steered away from dealer-based service departments, Audi Brookline is the one exception. I hope Herb and the rest his leadership team understand just how good and valuable the staff at Audi Brookline are to us customers!

Excellent repairs and good salesmanship . Quick service and very well informed mechanics and sales personnel.

Very efficient and professional both in service and sales - keep up the good work! Thanks!

Paul was amazing. He remembered me from my last service. He corrected the error that was entered in the computer and he communicated all through the process. He made it very easy.

I had just purchased a slightly used 2024 Q5e and needed a quick new car inspection to verify the vehicle's condition. Although the service department was very busy on that Saturday, Laura was able to magically squeeze it in. I also had the chance to see Laura interact with other customers, and in each case, she was kind, patient and knowledgeable in her customer service. I'd give her 11 out of 10 stars! Thank you Laura! Rick

The representative is knowledgeable and user-friendly. The repair was completed within a very rapid time frame. I already recommended Brookline Audi to my family and friends.