They don’t stand behind what they sell. Purchased a 2026 Passport and at less than 275 miles the rear view mirror fell off. Not only is this a safety defect, but it’s a ticketable offense! Called the Service Department and they told me to bring it over, but when I got there they told me they could only do an appointment, but not for another 5 days! Didn’t have anyone available to look at it so the risk is on us I guess.

great buying experience. excellent, friendly follow-up help with a few questions. Chris and Doug, you ROCK!

I had a great experience buying my first new Honda in 19 years. Emilio followed up on my online inquiries and invited me to come in to find out more about their vehicles. I test drove 2 vehicles and decided on my 2nd Accord. I love it! I'm still learning how some of the features work after driving a 2004 model for years. Thanks to Emilio Quinonez for providing friendly, professional service, and even pizza. In a world where inventory is short and goes quickly, Emilio still exhibited salesmanship and the customer service I expect.

We bought a Honda CR-V in December. We had totaled our previous car in October and were awaiting the insurance assessment, so we had talked with Emilio at Mechanicsville Honda about cost, models, etc. He was very helpful and honest with us and did allow us to drive several Hondas. So when the insurance assessment arrived we were all set, we knew what we wanted. Emilio was very helpful before we had the insurance money, when we bought the car and after we bought it. Once we got the car, he was very helpful in showing how everything worked but also in setting all the electronic safety options. We will certainly go back to Emilio for our next car and would advise others to also see Emilio

Ming Chin was super helpful and made the car buying process so easy! The finance process with Lee Tetley was quick and easy.

Ming Chin was wonderful. Give him hundred out of ten. He was great. Also great service dept with David Dixon. He is great too.