I'm only giving Germain Toyota 3 stars instead of 5 because there was an issue that originally made me feel uneasy, but since posting Germain Toyota reached out to correct the issue. Thank you Asher Puri for taking my grievance seriously and resolving it quickly, fairly, and to my satifaction. Honestly, had I realized Asher was the business manager, my issue probably would've been resolved a lot quicker. Sunny is a great salesman. Even after my purchase, he's helped answer questions and researched a few things for me. Lincoln and Brian were great to work with as well. We all could have avoided the issue had we done our due diligence, but mistakes happen and Germain takes their mistakes seriously. Thank you to the sales and finance team for selling me my vehicle and resolving the issue quickly.

We have been Germain Toyota customers since 1986, and have purchased and leased 26 vehicles. Our son has purchased 5, and our daughter has purchased 4. We were introduced to Jared in 2025. He was a great help to my daughter who traded in her 2019 Corolla Hatchback S and purchased a new Corolla Cross. Alanna and her husband Cain, were very pleased with the attention to detail and the best deal presented to them after shopping at two other Toyota dealers. My wife and I dealt with Jared for the first time after he located a 2025 Corolla Cross XLE-AWD in Soul Red! Jared enthusiastically noted that it was manufactured in Huntsville, Alabama, and he explained the various options that were included while we went for a test drive. When we were satisfied with the price, Finance Manager A.J. Castin met with us to complete the deal. We couldn’t be more pleased with Jared’s and A.J.’s attitude and attention to details by satisfying us!

Don was of great help guiding me during my recent purchase. He was trustworthy, patient, and not pushing to make a fast sell. I felt he was really interested in helping me find the perfect match for my interests and preferences.

Our experience at Germain Toyota was great. Brendan Barrett, who we worked with, kept everything efficient and enjoyable. This was one of the most enjoyable experiences that we’ve had at a car dealership as long as I can remember.

I felt as if they cared about my satisfaction and strive to provide thr best service for me.

Mahogany Nolen was so very helpful. She went beyond to make sure everything was right. She cares about people.l