Tell us about your experience with Jim Ellis Ford Sandy Springs.
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service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
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We were welcomed immediately by the staff and knew we would be served well. Both our salesman and the manager went above and beyond to accommodate us.
Louis was the best car salesman i’ve ever encountered. He’s very thorough with everything throughout the car buying process. Not only that but he will take care of you and your car. All questions will be answered and all concerns will be solved. I think part of his excellent customer service attributes to the dealership being just as good. I was able to get a discount on a used car that I couldn’t find anywhere else. The car is in pristine condition.
I had been shopping for a vehicle off and on for a while and nothing had really felt right until I reached out to Jim Ellis Ford. I was impressed with how personable and knowledgeable Veronica was. The finance team was solid to work with as well. Overall I would recommend Veronica and the team for your Ford vehicle needs!
Michael Buck went above and beyond helping me get my Mustang! From walking in the door to driving off in my new car, his professionalism and guidance made all the difference. Truly appreciated!
I worked with Louis and Jalen. There’s not enough positive things that I can say about them. They were very helpful from the beginning and made the whole process incredibly easy. I really appreciate the help and look forward to referring this dealership to friends and family. Thank you!
I had an excellent experience at Jim Ellis Sandy Springs in the service department, thanks to my service advisor, Jyair Means. From start to finish, Jyair was professional, knowledgeable, and attentive. He took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable with the service being done. What stood out most was his communication— he kept me updated throughout the process and made the whole experience stress-free. It's not often you find someone who combines great customer service with genuine care, but Jyair definitely does. If you're looking for top-notch service, I highly recommend asking for Jyair Means. He's the reason I'll continue bringing my car to Jim Ellis Sandy Springs.
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