Tell us about your experience with Suburban Ford of Sterling Heights.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
collision center Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Professional & knowledgeable at all times. Only take my 22 Edge AWD to Suburban Ford for basic maintenance services.
I bought a 2019 ford escape from Brad. He made the process smooth. Also sent me a video walk around to help me make the deal. Highly recommend Brad!
Joe sold me a 2017 escape. He answered all my questions and sent me a video walk around to save me a trip to the dealer. Highly recommend Joe
Jarod was really professional, knowledgeable, and genuinely helpful throughout the entire process of our used car purchase. He took the time to answer all of my questions (especially in text), made sure I understood every step, and never made me feel pressured. The whole experience was smooth and stress-free, and we were happy with the price! If you’re looking for a used car and want someone who’s honest and easy to work with, I highly recommend asking for Jarod. Great dealership and great service overall!
Overall, great customer service purchased a used vehicle and a few concerns but Tim O’Connor resolved them quickly to my liking. Thank you again for all the help during this purchase. Love the car love the great customer service from you and your team. Thank you.
Kate was super sweet and helpful during the process of purchasing my Chevy Malibu and trading in my Buick Encore!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
