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sales Dept.
service Dept.
finance Dept.
management Dept.
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They were quick and helpful. I got in and out as promised. Thank you, Mazda of Elk Grove
Nice dealership, however I feel like they can be pushy with services that aren’t actually necessary for your vehicle. Though this varies from each service representative. I’d appreciate them being more honest and transparent for what is actually necessary and not try to constantly upsell us. This economy is already expensive enough and people shouldn’t be told they need services that really aren’t beneficial.
i love my mazdaand the dealership. danny is a great guy friendly and helpful. i loved my experience with him and the outstanding service..........
Great service, I love the run down video that show you about your car in real time.
I love this dealership, it's very warm and inviting just like home. Highly recommend this dealership.
Outstanding Experience at Mazda of Elk Grove ⭐⭐⭐⭐⭐ (5/5 stars) I recently purchased the Mazda CX 6 PP. from Mazda of Elk Grove and had an exceptional experience from start to finish. The dealership had exactly what we were looking for right on the showroom floor, which made the process incredibly smooth. The dealership itself was immaculate and well-organized. You can tell they take pride in maintaining a professional, welcoming environment for their customers. Every staff member we encountered was genuinely helpful and went above and beyond to make us feel comfortable. Someone even brought me water during our visit, which was a thoughtful touch that really stood out. Our salesperson, Eric Fernandez, was fantastic to work with. He was knowledgeable, patient, and truly helpful throughout the entire purchasing process. Eric made sure we understood all our options and never pressured us into anything we didn't want. The chief financial officer, Jeffrey who handled our financing paperwork was incredibly kind and relatable. He made what could have been a stressful part of the process much more manageable and less painful. His approach really put us at ease during the financial discussions. Vehicle Preparation & Service Department Before bringing my car out, their service team went above and beyond with vehicle preparation. They thoroughly cleaned the car, filled up the gas tank, removed the roof racks, and completed what appeared to be a comprehensive 37-point inspection. They even ensured the windshield wiper fluid was topped off. Everything was checked and ready for me to drive home with complete confidence. Overall This dealership exceeded our expectations in every way. From the clean, organized facility to the exceptional customer service, seamless financing experience, and meticulous vehicle preparation, Mazda of Elk Grove has earned our trust and recommendation. If you're looking for a Mazda in the area, I highly recommend giving them a visit. Not to miss! The service department made sure not only my car clean and sparkly! They also checked to make sure everything was running well! Appreciate them! I will definitely return for future automotive needs! I love this car!!
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