I have been reading the reviews and I wish I had before I bought my 2023 Taos there. I have had nothing but trouble with it and believe all the 1 star reviews for the service department. My car barely has 10,000 miles on it, my infotainment system hasn’t worked for about a year. The first time I took it in to get repaired I was told it just needed a software update and when I drove away it stopped working and when I called I was made to feel like it was my problem. Took it in again about 3 weeks ago to get it repaired and regular oil change. My car got the green light everything was good (they needed to order a part for my radio)Two days later 3 lights went on, my stop/start, lane assist and remote start stopped working. Took it in today was called and told me they need to keep it overnight and have no loaners for me. Granted I can uber to work but they should pay for it. Please help yourself and go to any other VW dealership to purchase or service a car, this one cares nothing about their customers.

No pressure, professional throughout the whole buying experience. We will not go to a different dealership, they have a customer for life.

Very helpful and know all of their stuff. A very nice and enjoyable car buying experience

Camelback Volkswagen sold me a car with a misfiring engine and a hood that flaps up on the freeway. My car failed the week after my first car payment. I brought it in for repair as directed by the salesperson who sold me the car, Kevin. I paid $160 for a diagnostic and was sent to another dealership with my broken car because they couldn’t fix it. Now I’m looking at close to $1000 in repairs, an additional diagnostic fee and no promise that the problem won’t persist. I also think it is helpful to mention my car payment is DOUBLE what they promised when I signed the papers. Stay far away from this dealership and probably the others on camelback. Kevin was sure to mention the whole block is owned by the same person. Save yourself some money and a huge headache and thank me later. This dealership and the customer service is nothing but disappointing.

One word…HORRIBLE. HORRIBLE SERVICE. This service department is the absolute worst. 2 times we’ve brought it in and 2 times we have had to bring it back for issues. The first time they neglected to add blue and this time after flushing our coolant we got a low coolant warning while driving the next day. When I called in iI was told “maybe you should think about buying a new car.” Our Passat only has 130,000 miles. What the actual xxxx. Give me a new car maybe? Ridiculous

I have purchased 3 Volkswagen vehicles from this dealership and just helped my best friend purchase his 2024 Volkswagen Tiguan from here! They are outstanding, honest, fair, and straight forward. This is my home dealership! 10/10 recommend!! PS. Ask for Austin in sales he’s super helpful and a great guy!