The pick up and delivery service was amazing! My vehicle was serviced and returned in a short period of time; the drivers were personable and left me with a trusting feeling that everything would be done correctly- and it was!

Service department is professional and friendly. They communicate in a timely manner if any changes occur.

Great job at finding out what the problem was and how to resolve it at the lowest cost possible!

There always very nice and helpful really nice crew 😊 usually prompt they sent me a video of my car but I couldn't understand what the mechanic was saying in the video and I wish they would have called me so I could have asked them if they were changing my oil since my car was there for a oil belt replacement for six days I understand that I would have had to pay for it and that would not have been a problem but now I have to go back to get my oil changed but in all I still had a good experience with them

Matthew went above and beyond to ensure we talked through what was important to us and understand which vehicle would need our needs. The entire process was very positive and without pressure. John in buying worked with Matt to ensure we received a fair trade and didn't compromise on what we wanted instead they made the deal work for us.

The folks at Gallatin Ford were a pleasure to work with. Our sales representative, Matt Hein, worked tirelessly alongside John McCann in Management to get us the best possible trade-in value on our old vehicles, and the best dealer price on the new ones. Tyler Doyle walked us through the financial process with precision and ease. We never felt pressured or hassled throughout the process, and it was easily one of the most positive car buying experiences we have ever had. Thanks so much to the staff and management at Gallatin Ford. Your integrity and fantastic customer service make you worthy heirs to over 120 years of Ford excellence! Keep up the great work!