861 E Stone Drive
Kingsport, TN 37662
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Our buying experience could have not been better. Chuck Hunt made the buying experience go so smoothly. Hannah was great with the paper work and having our car spotless and ready for the road with a full tank of gas. We will most definitely be back
This review is pertaining to Rick Hill Mercedes.... We have nothing but good things to say about our experience at Rick Hill Mercedes...specifically Zac & Hugo!! Zac made our car buying experience easy & seamless. Both he and Hugo were so knowledgeable and answered all our questions with honesty & transparency. They were both very professional and made our experience fun. Both of these guys are true assets and add powerful dynamics to the Rick Hill Franchise!! Their attitude and expertise was above and beyond our expectations. We appreciate you both. David & I LOVE our new Mercedes AMG GLE 53. We will be back for sure. Thanks again, Debbie & David Cook
Service department did great and Cade was very knowledgeable about bmw. Kaleb was very nice in service dept
I had a very good experience purchasing my 2013 Volvo XC90. Dave Graham was very knowledgeable and Kari Hensley worked with me to make the cash purchase happen.
Great personal service without the pressure. They also do what they say they are going to do. It was a very good buying experience. I have nothing negative to say about how our deal was handled. I certainly would buy from these guys again in future.
My son’s Porsche Cayenne broke down in Greeneville and had to be towed to the dealership. The service department had a very long wait and I called the GM, Mike Fraiser to see if anything could be done. He had a cancellation and got me in the very next day for a proper diagnosis and estimate. Jeff in Service called me and got things moving right away, I was extremely pleased. I certainly appreciate this dealership and how I am treated every time! Best regards, Dennis Irwin Johnson City, TN
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