The process was fast and smooth, Amazing people and friendly, they are not pushy. I definitely will come back for the next vehicle.

Exceptional purchase and after sell service Experience! I recently had the pleasure of purchasing BMW x1 xDrive from INFINITY of San Jose, and I couldn't be more impressed with the entire experience. From the moment I walked in, the staff was incredibly friendly, professional, and attentive to my needs. The sales team was knowledgeable about all the vehicles on the lot and took the time to answer every question I had—no matter how small. They made sure I was well-informed about the features, financing options, and even helped me with a test drive that sealed the deal. What truly stood out to me was the transparency throughout the process. There were no hidden fees, and I felt confident that I was getting a fair price. The dealership’s commitment to customer satisfaction is evident in every step, from the warm welcome to the paperwork process. Additionally, the finance team went above and beyond to ensure I received the best possible deal, offering a range of financing options that fit my budget. I left the dealership with a fantastic car and a smile, knowing I made the right choice. If you're looking for an honest, customer-focused car dealership with a fantastic selection, I highly recommend INFINITY of San Jose.

I started my search in November looking for a previously owned BMW 7-Series at United Imports and Infiniti of San Jose (both companies are affiliated). I inquired about one particular car in December, and I was responded to by Shahin Shirkhodaei. He informed me that the car I was interested in had sold, but he really tried to sell me on another car, but I wasn't interested in it. Shahin remained patient with me and we kept in touch for 4 more months until I finally found the car I wanted and Shahin jumped all over it to help me get my car. I was so impressed that he hung in there with me until I found the right car. That is great customer service! And that's why I bought the car from Shahin and Infiniti of San Jose! In fact, everyone at Infiniti of San Jose was very nice to me throughout the entire process. I will buy from them again. This is the 2nd car I have purchased from United Imports/Infiniti of San Jose. Outstanding!

Very professional with great customer service and attention to detail. I would recommend 10 out of 10.

Wish there was 0 option BEWARE !!! BEWARE!! Do not give your car for service here or especially Nicholas Mcclintic I would Like to tell our experience We gave our 2016qx60 for service on Dec 19th as there was noise in our car . We went there at 7:30am we wer told we will do diagnosis to find issue and as we wer at 90k miles .He informed us he would complete that service as well So after diagnosis wer told radiator fan and 90k miles service which includes replacing Air filter will be done - charged 3653$ After 8hours we got the car and right after 30mins the engine light started to pop on dashboard we called in and was asked to come on Saturday morning Saturday morning - The car was checked by him did not give paper work he said it looks fine and again after 2hours same concern called in took appointment got Monday the 23rd Monday morning 23rd - The same person mentioned to do diagnosis again and now he mentioned the coolant , brake pad and thermostat needs to be replaced - 2,800$ plus paid for 316$ diagnosis we asked them this issue wasn't even there until they did the work on Thursday and touched engine he denied to take responsibility and paid us back 316$ Today the 27th we took the car to another center - Thermostat , coolant and air filter (which was paid on Thursday ) needs replacement . Basically they lied and never replaced the air filter - charge - 1,018$ So if you want to save ur money and not get cheated please avoid this place as the mistake happened all coz of the bad service . Have proofs for same

Prompt service. No upselling and good work. I worked with Ryan before and it is always a great experience.