Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Please update the areas marked in red before submitting.
How would you rate Caroline Combs?
How about BMW of West Chester?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I recently purchased a 2023 BMW 5 Series Sport, and overall, I’m very happy with my purchase. The customer service was excellent. My Sales Advisor, Scott Gately, and the entire team went above and beyond to make sure I was taken care of throughout the process. I couldn’t ask for a better Sales Advisor. Scott has been providing me with great, personalized service for the past 15 years, and that long-standing relationship is one of the reasons I continue to return. He knows what I like, takes the time to listen, and always works hard to make sure I’m satisfied with my purchase. I absolutely love my new BMW. The Black Sapphire exterior with the red calipers is 🔥, and the car is sporty, comfortable, and a pleasure to drive. Overall, another great experience and a great purchase!

Scott provided excellent serve and communication throughout the entire process. Will definitely call Scott for any future purchases.

I had a very positive experience with BMW of Westchester PA, and especially with Scott Gately. Scott was knowledgeable, helpful, professional, and always available to answer my questions. He made every effort within his capacity to make the deal work and was a pleasure to work with. Overall, the dealership provided a friendly and professional experience, and I would gladly recommend both Scott and BMW of Westchester.

Lauren Snyder did an excellent job overall during the test drive and sales process. Easy to work with, responsive and knowledgeable

Scott was extremely helpful with me during the test drive and demo of a vehicle. He explained everything from the hood to the trunk, to the paint color on the screws underneath the hood, to the shift points on the manual transmission. Although I didn’t purchase from him I will certainly keep him in mind for my future vehicle needs. You should too!

It is difficult to imagine a more excellent and professional experience encountered with Scott and the team at BMW of West Chester. The business environment is great, efficient and effective. Scott and team are super people to interact with. Kudos?
Accessibility Statement