Tell us about your experience with BMW of West Chester.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
BMW of West Chester was the easiest dealership experience I’ve had due to our salesman, Scott Gately. Scott is outstanding to work with. He is easy going, engaging, and extremely proficient in his overall knowledge of vehicles in general but most relevantly the vast inventory at BMW. Right from our initial phone conversation he put me at ease. I was feeling discouraged shopping around for a CPO w/ low milage. Scott listened diligently to my needs, budget as well as all the bells and whistles I desired. He immediately went to work and found the perfect 2 vehicles to test drive. When he noticed how badly I preferred one model over the other he quickly got creative with a couple different financing options. He seamlessly made my dream car my new car. Scott made what I feared would be a tedious process into an easy, joyful experience. I can not recommend him highly enough! Merry
Bill was knowledgeable and pleasant to deal with. He suggested some services that I had not considered and I appreciated that.
Heather the my service advisor is excellent, she is always goes above and beyond for her clients.
I moved from BMW Devon to West Chester. I will say, it is worth it
Exceptional service at BMW West Chester made my car purchase seamless. Knowledgeable staff, transparent pricing, and professional delivery exceeded expectations. Highly recommend their outstanding team!
BMW of West Chester is in a great location. The staff are very friendly and helpful. Inviting environment. I recommend purchasing and/or having your car serviced at this dealership.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.