Tell us about your experience with Riata Ford.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Everything was great! I absolutely love the mobile service, it is so convenient!! Thank you
I called Riata Ford Manor-Leif Johnson, knowing exactly what I wanted., Edward was the person who helped me out through out the whole process, since I live out of town he took care of everything and made the whole experience as fast and easy as possible, he communicated with so much detail, patience and videos that it felt as if I was there in person. He was able to get me the exact vehicle I wanted and even delivered it to my house himself. This was my first experience as a buyer from Riata Ford and I feel very confident with my recent purchase. I know I can call Edward anytime if I encounter an issue and I know that Riata Ford will be there whenever I need anything with my new vehicle.
I drove to Riata Ford Manor-Leif Johnson, on the day before Thanksgiving knowing exactly what I wanted. There was a young man outside by the name of LaMarcus Burnette, enjoying the weather and he asked me if he could help me. I told him I was looking for a sales person, but not a pushy one. . He told me he was a sales person and he wasn’t pushy so I told him let’s talk. Riata did not have the exact vehicle on the lot that I wanted because I had a preference in the interior color and I wanted a 4 wheel drive. LaMarcus had to do some shuffling here and there but was able to get me the vehicle I wanted. He even delivered it to my house. I noticed there were no floor mats in the vehicle and he brought some to me on his way home from work one night. LaMarcus Burnette also listened to me when I told him I was recovering from back surgery. He asked how much of my time I could give him. I told him and he made it happen within my timeframe. He asked and made sure I was ok throughout the sale and made sure I was as comfortable as possible. This was my third experience as a buyer from Riata Ford over the years and I have never encountered a pushy sales person there. I feel very confident with my recent purchase just as I have in the past. I know I can call LaMarcus anytime if I encounter an issue and I know that Riata Ford will be nearby whenever I need service for my new vehicle.
Excelente servicio. Muy amables y me brindaron shuttle para llevarme a mi casa y no tener que esperar ahÃ. Gracias por el gran servicio.
I dealt with both service advisor's Tony Miller and Otay Martinez, and highly recommend both. The service tech Erik Yonkin did an excellent job, above and beyond my expectations.
Very timely and courtsey. The work was completed without any supervision from the customer responding.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.