Tell us about your experience with Colonial Volkswagen of Medford.
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sales Dept.
service Dept.
finance Dept.
management Dept.
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parts Dept.
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Excellent customer service. No hassle, no frills purchasing experience.. Josh and John were very professional to work with.
Great service and advisor lived the repair video excellent hob with detail on car happy customer
They were great.they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful
Having service done at Colonial Volkswagen in Medford is easy, efficient, and effective. The staff are friendly and knowledgeable, and the waiting area is well equipped and comfortable. I would use them again.
Chris has always been always helpful and responsive. He explains everything and makes sure customer concerns are addressed.
I've been a client of the service department at Colonial VW of Medford for 20 years. They cared for my 2002 Passat until I replaced it with a 2020 Tiguan. And I chose to buy a VW in 2020 because I wanted to continue working with Colonial VW of Medford. I can't say anything about Frank, specifically, I don't think I've ever met him, but by and large the staff are competent, efficient, courteous and as far as I can tell honest.
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