Tell us about your experience with Fitzgerald GMC Rockville.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Franklin was great to work with on the purchase of our new Sierra. He was very personable, attentive and very knowledgeable on the entire process. He made sure we were comfortable throughout the process which can be rather long. And he was right there until the last of the paperwork was signed & the truck delivered to us. We would recommend Franklin to anyone looking to purchase a new or used GMC vehicle. Thanks again To Franklin, Jonathan & Marielos for everything you did to make the process very smooth.
Victor Quintanilla is one of the most soft-spoken sales person you will ever meet. He is a good listener and always answered to the tons of questions I had before I bought my car for two days! He shares his good light hearted moments about his life and in general and also is a good listener which makes me calmer and decide clearly on which car I want. He works with Jonathan who is one of the most pleasant and coolest guys I met. If I had money I had have bought more cars from them. WIth Jonathan, Victor will learn a lot. If he wants to, he will become a great Manager under his training. It was a good experience because I learnt from them and they also learnt about me and it is good to share the knowledge which makes us make the right decision with the right information on hand. I wish them all very best and hope they continue to make Fitzgerald Mall in Rockville prosper more. Thanks
Victor Quintanilla is great to work with. Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several questions I had and if something he is not sure, he will check with his manager. He being the front end of the first exchange of car buying came off perfectly fine. He loves his job. He knows buying a car is one stressful thing but he makes sure that I am okay and for that shares his good light hearted moments about his life and in general and also is a good listener. He will become a great manager and he works with Jonathan who is one of the most pleasant person I have met in life. Both are friendly and are all ears to all questions I had. I think Fitzgerald of Rockville deserves a praise of how they operate quite well with finances, test driving and explaining the ins and outs about warranty so that we can make an informed decision. I am sure when he becomes Sales Manager if he decides to, he will be one of the greatest assets to this organization as people will definitely go to him. Thank you for helping me buy the car I like to drive. Take care and hope you all prosper and do well.
This dealership was awesome, knowledgeable and helpful. They made the process as easy and smooth as possible.
Sales rep was very kind and knowledgeable during the process of trading in our vehicle and purchasing our new one. Finance manager was also very helpful and informative about the process.
Never bought a Nissan before and the experience is been amazing starting for Hugo ferrufino was the sales person at Buick gmc Rockville who guide me trough the whole process making this experience unique and reliable. I recommend anyone this dealer and Hugo they will take care of your buying experience like no other. Hugo will be patience enough until you find the right vehicle for you . Thank you very much and I will referred you to any friends or family!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.