Joe was great. I didn't care for what they offered me for my trade in. I do feel a little bit like I didn't get the best deal I could have. But I took the deal anyway.

On 2/19, Jerry Berkowitz helped me purchase my 4th Toyota Tacoma. Back in 2005 I purchased my 1st Tacoma from Berlin City in NH. Wanting to keep my business local, I purchased my 2009 from Heritage. The process was ok, but took too long with a lot of back and forth. I attempted to buy my 2020 from Heritage but the sales staff was pretty indifferent; basically acting like they didn't want my business so I purchased from Berlin City in Portland Maine. For my 2026 purchase, I went to Heritage, and was greeted by Jerry. From the outset, he listened to what my particular needs were, even taking notes. Over the next couple of days, he and the dealership worked hard to match the price Berlin City was selling for, ultimately earning my business again. The actual transaction was relatively quick; I went over after work, and drove home in my new Tacoma by closing time. Nice job Jerry! You were pleasant to work with, and brought my business back to Vermont.

Lindsey was very helpful throughout the process of leasing my new Tacoma. She answered all of my questions and was very personable. Thank you Lindsey!

I recently bought a RAV4 from Heritage Toyota and worked with Lindsey Rendall. She was super knowledgeable and really helpful throughout the whole process. What I appreciated most was that she never pressured me — everything felt relaxed and easy. Lindsey was also genuinely fun to work with, which made the experience even better. She answered all my questions and made the whole thing smooth and stress-free. I’d definitely recommend asking for Lindsey if you’re shopping for a car!

Brian was extremely pleasant non pushy, only thing I could add that would have made us happier is if it didnt take so long

After researching the sales staff, dealership & the car I was interested in, I contacted Colby Mason and then set out to meet him after a few questions over the phone. It was a huge plus in my book to have Colby’s knowledge as he had transitioned into sales from being a technician. I knew which vehicle I wanted, but was unsure of the trim level. By the time I got there, he had each trim level available out front for me to look at & compare. Colby was welcoming, courteous, patient, professional & respectful. It was a great experience from start to finish. Any questions were answered with knowledge & encouragement to ask anything. Everything was clear & transparent. It was a pleasure to work with Colby from my initial phone call through the entire process of trading my car & purchasing my first Toyota. I left with my new vehicle while also feeling like I had a new friend. A shout out also to Sales Manager, Frankie & to Christine in Finance. These are great people here!