Please update the areas marked in red before submitting.
How would you rate Derek Song?
How about Pat Lobb Toyota of McKinney?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Exceptional Service from Start to Finish! I recently purchased my car and had the absolute pleasure of working with Ruben Silva. He went above and beyond in every way — professional, patient, knowledgeable, and genuinely cared about finding the perfect vehicle for me. He made the whole process smooth, stress-free, and enjoyable. Ruben took the time to answer all my questions, explained everything clearly, and never made me feel pressured. It’s rare to meet someone in sales who truly puts the customer first, but Ruben did just that. I can honestly say this was the best car-buying experience I’ve ever had. If you’re looking for someone who’s honest, helpful, and dedicated, ask for Ruben, you won’t regret it!

This dealership is always friendly,efficient, dependable, professional and prompt.The service department is fast.

Michelle was AMAZING and did everything possible to make sure that I left with exactly what I wanted ! I have recommended her to everyone I Know and will continue to do so , Thank you for everything Michelle !!

Friendly staff, quick service, fair pricing, and transparent communication made my dealership experience smooth and satisfying.

Michelle was very knowledgeable, polite, and helpful. Highly recommend Michelle if you’re looking for a vehicle.

Jared was great to work with! He communicated well throughout the entire buying process, as well as since then. He is very polite and friendly, and I would recommend him to anyone looking to buy.