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Stephanie L is a very knowledgeable and customer oriented salesperson. This was our 2nd purchase from this dealership. Everyone we worked with was very friendly and helpful. Anyone looking to purchase a Subaru needs to go to Schomp Subaru.
Michael has a superb service the entire process. 💯 percent recommended. He accommodates all our concerns and helps us a lot.
Coalton has helped me find not just one used Subaru, but two within the last 8 months! First time to replace a car that was stolen, second time when the next car was vandalized. Very stressful both times. Coalton found me the right car immediately and was able to complete the purchase very quickly. He has a wonderful personality and was the first person I called when my car was totaled by the insurance company.
Although Wilmis was in training when we bought our 2025 Forester, we found him to be extremely friendly and customer oriented. He went out of his way to provide exceptional customer service.
It was an absolute pleasure working with Juan during the warranty service on my Subaru. He was clear, helpful, and courteous throughout the entire process—and even went above and beyond to help resolve a particularly tricky issue. I’m completely satisfied with his work and can’t recommend him and the entire Schomp Subaru service team enough. Thanks for always being amazing! I’ll definitely be back—a loyal customer for life!
I purchased a Forester in 2019. There were numerous problems with customer service during that encounter. The vehicle was a custom order and I paid cash. In short, the vehicle was not ready and I was charged incorrect sales tax. I had driven 100 miles to pick it up. It took 6 hours to correct these things. I was promised restitution for the inconvenience but management fell through and ignored me. Just recently, I was given the attention this matter deserved. The general manager went out of his way to apologize and admit the errors should not have happened. He made sure that the past, unfulfilled promise was met. Thank you. I appreciate the integrity to make things right. I think Schomp is working hard to improve CS from 2019.. ps: my Forester is still running strong, I'm pretty hard on vehicles. I frequently drive county roads in the mountains. The salesperson I worked with is no longer there. Again, thanks!!
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