Thank you! This is my second vehicle purchased from Boucher and both have been an enjoyable experience. Phil and Kal were very professional and very personable at the same time. They both really know their job and answered any and all questions that I had. The dealership is welcoming and you never feel pressured. I look forward to saying Hi to both of these gentlemen when I come in for service on my Tiguan. Thanks again...keep up the great work!!!

Let's be honest—the car-buying process is rarely enjoyable. Between the paperwork, waiting, and endless back-and-forth, it often feels like a test of patience. That said, Carson was the one bright spot in an otherwise exhausting experience. He was courteous, transparent, and genuinely helpful throughout the entire day-long affair. I still can’t believe how long it took—but Carson’s professionalism made it tolerable. If you’re like me and dread the dealership shuffle, Carson is someone you’ll want in your corner.

Many at the VW dealer in Franklin is always a pleasure to work with. He’s knowledgeable, friendly, and genuinely cares about making sure everything is done right. Every time I come in, he’s ready to help with a great attitude and clear communication. It’s service like this that keeps me coming back. Thanks, Many!

The good folks at this dealership are a joy to work with. My wife and I have been doing business with them for over five years and many vehicles now. Joe is a great guy, and Phil make the financial process stress free.

Compared to another dealership in the area this was a top notch experience. Everyone was super friendly and honest. Even though we didn’t purchase a VW specific vehicle, they were still awesome.

Have bought several VW’s from Boucher. This is my second at this dealership. The staff is courteous and knowledgeable and this dealership has always had the model and trim I was looking for. I would highly recommend them.