4130 Morse Crossing
Columbus, OH 43219
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service Dept.
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Everyone was very friendly. They had a loaner car ready for us. My car was ready when promised.
Staff is very lovely, especially Joshua He is above and above, Nathan needs work. But still nice.
My sales rep Ian Gossett was awesome! Every step of this purchase was flawless. Todd and Trey did great with finance and got me BELOW my target monthly payment. Breanna in tech was amazing at explaining the technology without overwhelming me. I would give higher than 5 if I could. This dealership genuinely cares about their customers. Looking forward to many years as a Lexus family member.
They excellent in sales and service after the sale. They follow up on any questions you have.
Very helpful and courteous staff. All my requirements were met. Safety check was completed. Appropriate recommendations done and thorough service provided .
Every time I have come into Germain for service, they have been very accommodating with any concerns I raise.
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