Mercedes-Benz of Union

2585 Route 22 West

Union, NJ 07083

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Joseph P. was AMAZING! He is kind, patient and beyond professional. He is by far the best service advisor I’ve ever worked with! I’ve worked with countless over the past 9 years between my company’s vehicles and personal, and no one has ever given me the level of care and attention I did for a simple tire change on a newly purchased c43. If he’s the example of the caliber of people that are at Ray catena in Union, then you owe it to yourself to get your Mercedes serviced there, you won’t regret it.

Jessica went above and beyond helping out our family! We asked a lot from her and she didn’t disappoint at all. She made the whole process simple and smooth! Couldn’t recommend a better salesperson!

My husband and I purchased a GLS450 with Greg. His customer service was exceptional! We were buying out of state due to the low volume of vehicles in our area. He made the process very easy and his down to earth attitude and humor made this experience, exceptional! We will definitely purchase another car only from Greg in the future.

This is my sixth lease with Ray Catena of Union. After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of the current C class model and I had actually purchased a car and was going to end my relationship with Mercedes and Ray Catena. However, the dealership was great at helping me to understand the shifts in production since Covid and truly honored my long time loyalty with the brand. Not only did I get a great deal, I got a beautiful ride. Im looking forward to smooth rides with this beauty.

We received great service from start to finish. We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and she was great. Thank you Mercedes Benz of Union. Walter and Ella Joseph

Jessica was fantastic!!! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Jessica